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C4C My Way!

As a sales person, when you want to convince a customer on buying your product, you make sure that you really love this product to bits before walking into your sales meeting. Otherwise, your customers...

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Introducing SAP Digital for Customer Engagement

Remember that line from the movie Moneyball, “If you challenge conventional wisdom, you will find ways to do things much better than they are currently done”. That’s the exact thought that crossed my...

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Handling Extended/Custom IDOC in HCI with standard content

As we know HCI comes with pre shipped content for various integration scenarios, for example SAP Cloud for Customer Integration with SAP CRM or SAP Cloud for Customer Integration with SAP ERP. The...

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End2End monitoring of HCI message flow in Standard Content - Made easy

So far with HCI end to end monitoring of messages has always been little difficult. For example in the past it was always difficult to find an IDOC and its corresponding SAP Cloud for Customer message...

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New videos for the May 2015 release!

Hello community members, We invite you to visit the SAP Cloud for Customer YouTube channel to check out two new videos for May 2015. What's New - SAP Cloud for Customer - May 2015 (2m 26s)Getting...

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Your Way to Cloud Support - C4C & ByD

 Dear Partner,  We would like to invite you to the upcoming SAP enablement offering "Your Way to Cloud Support - C4C & ByD" Please use the registration button on the right to reserve your seat now!...

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C4C : Communication Arrangement - Setup

Introduction:While doing a C4C project I came across a problem when trying to send data to one of the webservices available on C4C. Firstly let me explain a few things about C4C. My project was as...

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My first experience taking the C4C certification test

Recently we announced C4C certification.   The details are in this blog.   I just took my first test, the C4C50.   I will take the C4C10 in another month or so - I still need to study! Here is my...

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SAP Cloud for Customer: A Workshop for Beginners

About the author: Rubaneson Chandra Sekaran (Master of ERP Systems & Information Systems)"Hi all. Welcome to my blog. I'm an ERP postgraduate student from Victoria University Melbourne. I designed...

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C4C : Integration Monitoring - Overview

Introduction:While doing a project you are always busy with developing and testing. And it sometimes it never seems to end. But sometimes you need to do a change and ask the third party to check...

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Nayaki Nayyar shows how to Change the Game in Customer Engagement with SAP...

Change the Game in Customer Engagement with SAP Cloud for Customer - Retailer Demo SAP’s vision and strategy for customer engagement and commerce, learn how SAP customers are using Cloud for Sales and...

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Creating a Marketing Lead in SAP Cloud for Customer from a Facebook promotion...

Running marketing (campaigns, promotions) on Social media platforms such as, Facebook, Google+, Twitter to name a few, have been there for quite some time now. A large no of small and medium businesses...

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Creating a Marketing Lead in SAP Cloud for Customer from a Facebook promotion...

As mentioned in the first part, to use the cloud-c4c-extension-sample Application for creating marketing lead we need to use various Facebook tokens. The aim of this blog is to show how to generate...

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Creating a Marketing Lead in SAP Cloud for Customer from a Facebook promotion...

To use the cloud-c4c-extension-sample Application for creating marketing lead we need to use various Facebook tokens. The aim of this blog is to show how to generate those tokens. Note: This document...

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SAP C4C May 2015 Realease

Hi All, I was very much interested and waiting for new May SAP C4C may 2015 update but at certain limit I am satisfied but some question still not answered. Some which I think they are really helpful:...

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SAP Cloud for Customer - Responsive UI

With our 15.05 release, we are launching a new 'Responsive UI' for SAP Cloud for Customer. At its core, the new Responsive UI follows the Fiori design paradigm and is at the heart of our user-first...

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Hear the real time experiences from a Cloud for Customer project implementation!

Hello Everyone!! In the past I wrote couple of blogs to share my experience from real time Cloud for Customer projects. I'm sure everyone found them useful in one way other & I hope those helped...

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Solution for iflow deployment error: 'Bundle Name' name must begin with a...

Problem Description: During iflow deployment in HCI tenant from eclipse if you are receiving following error : [6/5/15 5:49 PM] ERROR: 'Bundle Name' name must begin with a letter and use characters...

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Size Matters

In the old days display size did not matter when it came to application development. You interacted with your software applications via a keyboard and starred at a monitor screen which was always the...

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Promotional offer for SAP Cloud for Customer certification!

Earlier this year we announced SAP Cloud for Customer certification.  SAP just announced a discount available for C4C certification.  The promotion is available now thru  August - so check it out and...

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