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Opportunity External Pricing (Integration with ERP through PO)

IntroductionPricing can be maintained in C4C although, most common scenario is to have them stored on ERP system. Having real-time pricing on the Opportunities, recovered from ERP, is a typical...

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Apple Watch Charting using SAP Digital for Customer Engagement API

DisclaimerPublic access to the SAP Digital for Customer Engagement OData API is not supported currently. Customers/developers/partners should reach out to SAP for any such requests. For this sample...

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Mandatory Fields

Hello Guys, The other day I received some questions regarding what can be made mandatory and what cannot in the C4C system.Based on this questions I thought that a blog post would be good to clarify...

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Are you a C4C partner looking for detailed information related to the C4C...

Welcome to the SAP Cloud for Customer Engagement Partner Community on SAP Jam!You will find detailed broadcast videos, documents and other descriptive collateral related to the SAP Cloud for Customer...

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SAP Cloud for Customer Tenant Landscapes: Determine how many tenants you need

This blog series discusses C4C tenants from the aspect of how many you need and examples of recommended tenant landscapes.    The blog series includes the following topics: 1. Determine how many...

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SAP Cloud for Customer Tenant Landscapes: Tenant Landscape Use Case Examples

This blog series discusses C4C tenants from the aspect of how many you need and examples of recommended tenant landscapes.    The blog series includes the following topics: 1. Determine how many...

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SAP Cloud for Customer Tenant Landscapes: Considerations for Tenant Copies

This blog series discusses C4C tenants from the aspect of how many you need and examples of recommended tenant landscapes.    The blog series includes the following topics: 1. Determine how many...

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SAP Cloud for Customer Tenant Landscapes: Tenant Landscape Recommendations...

This blog series discusses C4C tenants from the aspect of how many you need and examples of recommended tenant landscapes.    The blog series includes the following topics: 1. Determine how many...

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Access Control Management: Basics of access control and business roles

Welcome to the blog series on access control management.  The series discusses access control and business roles.  It provides typical examples of roles and access management.  The following are the...

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Setting up communication system using XML Gateway to C4C

This blog gives you an idea on how to set up a communication system  from ECC to C4C via PI and XML gateway. I worked on the following landscape and though about sharing the experience to make life...

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SAP Cloud for Customer Tenant Landscapes: SDK deployment recommendations

This blog series discusses C4C tenants from the aspect of how many you need and examples of recommended tenant landscapes. The blog series includes the following topics: Determine how many tenants you...

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SAP Cloud for Customer Browser Support Update

 Dear SAP Cloud Customer, SAP SE would like to keep you updated about upcoming changes in browser support related to the SAP Cloud for Customer (C4C) public cloud service offering.Google has...

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FAQs for Installed Base Management in SAP Cloud for Service

Disclaimer: The aim of this document is to provide a better understanding of the installed base management feature in SAP Cloud for Service.This is not the product documentation and the content...

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SAP Cloud for Customer (C4C) - My first experience

Recently I have taken part on a C4C Project, one of the first ones in South America region and I have been going through different status that I’d like to share with you as well as some advices that...

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Cloud for Customer (C4C) - Summarizing some experiences

After having written a few documents, I started getting some requests to unify all my documents so colleagues could follow them in a quicker way in addition to the fact that helped me to find my own...

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Access Control Management: Access restrictions explained - Access Context

Basics of access control and business rolesAccess Control Management: Access restrictions explained  - Access Context (this blog)Access Control Management: Access restrictions explained  - Restriction...

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Cloud for Customer (C4C) – Organizational Management

IntroductionOrganizational Management (OM) is the central source of organizational information in the C4C solution. It is used for modelling the organizational structure and it provides a graphical...

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Get up to speed with the latest information and news on SAP Cloud for Customer

6th July 2015Due to the global announcement of SHA-1 certificate deprecation plans and migration to SHA-2 for better security, our current SSL server certificates will be re-issued against SHA-2...

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FAQ - C4C Tagging and Text Analysis - Hana Text Analysis

This document captures common questions on this topic. These are valid as of C4C 15.05 version. Q1. What is the engine behind text analysis.Answer - Hana Text Analysis v1.85 (part of SPS 08). Used for...

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Work Distribution Rules for defaulting Owner in Opportunities

This blog aims to discuss how we could use the Work Distribution Rules to default an Owner in the transactions -Using the Involved Parties of the Opportunities-> Rule "Employee Responsible for...

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